How do I contact Cigna customer service?

Here's how Cigna members can contact customer service: Call a Medicare Supplement Insurance customer service representative at 866-459-4272, Monday to Friday, from 8 a.m. to 8 p.m. Eastern time. (TTY/TDD dial 711 and follow the prompts.) Chat online with a member services representative, Monday to Friday, from 9 a.m. to 8 p.m. Eastern time.

How is Cigna Medicare Advantage rated?

Cigna Medicare Advantage plans are rated at almost exactly the industry average, receiving an average rating of 3.93 stars out of 5 from the Centers for Medicare & Medicaid Services (CMS) for 2025, weighted by enrollment. For comparison, the average weighted star rating for plans from all providers is 3.92

Is Cigna a good company?

As far as my personal experience goes, Cigna DOES, in fact, operate in good faith. It has excellent customer service, easy to contact by phone especially. Emails can be a bit slower, but they do follow up.